March 11, 2018
I. REMOVING YOUR INFORMATION FROM OUR SEARCH RESULTS
Please be aware that public records can be obtained from official public records custodians or repositories and are made available upon request to the general public. In order to request a copy or removal of your official public record, please contact the official custodians of the public record you wish to be removed/withheld from public access. The process by which you may request for your official public record/s to be removed varies by state, so please check with your local government public record repository/ies for further details.
As a courtesy, you may opt-out of having your information included in the data that appears in search results of this website. Your identifying information such as your name, address, phone number (as it appears on this website) will be withheld/removed upon written request submitted to our Data Management Department, as further explained below.
It is vital that we are able to confirm your identity in order to locate and remove your information from our databases. In order for us to do this, we require that all data removal request forms submitted to our Data Management Department are accompanied by official proof of identity, such as a state issued ID or a driver’s license. This will ensure that we have fully matched the information you would like removed with the information stored on our databases. Please be sure to obscure or redact your photo and ID/driver’s license number prior to sending us the copy of one of these documents.
We understand that you may have some security concerns when sending us your information. We wish to reassure you that we abide by very stringent security protocols. All information you provide through the data removal request process is ONLY used for the purposes of removing data from our databases. The information you submit to us is not stored, shared, sold, or used for any marketing purposes. It is used strictly to assist in the facilitation of the data removal request.
Please print, fill out all the requested/mandatory information on the Data Removal Request Form available at opt_out_form.pdf
Be sure to include any of the following reasons for your request:
- You are a state, local or federal law enforcement officer or public official and your position exposes you to a threat of death or serious bodily harm.
- You are a victim of identity theft.
- You are at risk of physical harm.
- You have evidence the record is incorrect or expunged.
It may further help us locate the information you wish to be removed/withheld, if you provide us such details as the location of the data in question in a form of website/URL link.
Please email your Data Removal Request along with your proof of ID and copies of any applicable court orders to:
- [email protected]
Please allow upwards of 30 days for us to fully process your Data Removal Request.
Please note: We do not process Data Removal Requests by email or over the phone. We may not be able to process incomplete requests which are missing proof of identification and/or vital information such as name, address and date of birth.
Although most information is usually removed or blocked permanently, we do not guarantee the information will not be available again in the future, as we are not in direct control of the information distributed and obtained from official public records/government or third party sources. It is for this reason that we recommend you contact the custodian of the original record to request it be removed or corrected.
In addition, we have no control over any information displayed by other online public records vendors, and your Data Removal Request will not remove information from third party websites.
Please be aware that we are not a “consumer reporting agency" as defined by the FCRA, as we do not provide any data for use in credit, insurance, or employment screening. We explicitly prohibit the use of our service and the data it supplies for such purposes.
II. INFORMATION COLLECTION
When you use the Site, we will not collect any personally identifiable information about you unless you choose to provide such information to us.
If you choose to purchase our services, we will ask you to provide certain personally identifiable information such as your name and email address, as well as credit card or other payment information and a billing address. We use this information as required to provide you with the services you have requested.
All personal financial information required to complete your purchase will be securely collected for purposes of processing payments and completing transactions. In some cases we may securely provide this personal financial information to a third party vendor who provides us with payment processing services.
For your convenience, we collect and store the history of the searches you perform on the Site. We collect this solely to make it available to you in the Search History page of your Member’s Area and to send you promotional offers regarding search results and additional suggested searches. We do not share your search history with any third parties, except in the circumstances described in the Disclosure provision below.
Analytics. We may automatically and through third-party tracking services (e.g., Google Analytics) gather certain non-personally identifiable information about your use of our websites and store it in log files. We use this information, which does not identify individual users, solely to improve the quality of our products and services. Out of respect for your privacy, we do not link this automatically-collected data to personally identifiable information.
Cookies. We use session cookies to make it easier for you to use the Site. A session ID cookie expires when you close your browser. We use tracking cookies to better understand how you use the Site, and to enhance your user experience. A tracking cookie remains on your hard drive for an extended period of time. You are free to decline cookies, but by doing so, you may not be able to take full advantage of all of our offerings. We do not link the information we store in cookies to any personally identifiable information you submit while using the Site.
III. Information Use and Disclosure
As a courtesy, we also provide you with a method of opting out of having certain information about you appear in search results on the Site. Our Data Opt Out Policy is available on the Site.
Disclosure We understand how highly our users value the privacy and security of their personally identifiable information. We will disclose information collected from and about you to the following entities for the following purposes: (1) to our related companies, service providers and suppliers, to enable them to fulfill a product or service request or to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of our Terms of Service or of our rights or the rights of any third party; and (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
We may also sell, rent or lease your personal information to our marketing partners, advertisers or other third parties. If you would prefer that we not share your personal information with such third parties, please contact us and let us know.
Should you forget your account login information, you may request that we send it to the email address associated with your account. To prevent unauthorized disclosure of and access to your account and search history, you should take steps to keep your email address and account information secure.
Links To Third Party Sites The Site may contains links to third party websites. These sites may have their own terms of service and privacy policies which do not apply to the Site.
IV. INFORMATION SECURITY
We employ encryption and other security measures to protect the loss, misuse, and alteration of the information under our control. We take commercially reasonable steps to protect the transmission of such information. However, please be advised that while we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take steps to maintain the security of your account information.
V. CONTACT US
Effective Date: March 11, 2018